A Long-Term Care Ombudsman is a specially trained individual who advocates for health,welfare, and rights of residents in long-term care facilities. These facilities. These facilities include skilled nursing facilities, assisted living facilities, and adult foster care facilities.
How can an Ombudsman help?
As an Advocate, the Long-Term Care Ombudsman can:
- Provide information and consultation about
- The Long-Term Care Ombudssman Program
- Resident rights and resident care
- Choosing a home
- Autonomy, choice, and preference
- Regulations that apply to long-term care facilities
- Outside agencies, systems, and services
- Investigate and work to resolve individual complaints relating to:
- Quality of care and/or services
- Quality of life
- Resident Rights violations
- Access to information
- Admission, transfers, discharge and eviction
- Facility policy, and practices
- Work with service providers to promote a culture of resident-directed living
- Identify systemic issues and advocate for change
Long-Term Care Ombudsman Service Area: The Long-Term Care Ombudsman for Pinal-Gila Council for Senior Citizens provides services in Gila and Pinal counties. The Long-Term Care Ombudsman Program is a free and confidential service.
Contact the Office of Long-Term Care Ombudsman at 602-542-6454 for county specific Ombudsman Programs in Arizona click here or call your Pinal and Gila County Ombudsman at Pinal-Gila County for Senior Citizens at 520-836-2758.