Arizona Department of Health Services Offering Free Masks
for Individuals 65 and Older and Other Identified Vulnerable Populations*

MaskUp Order Form

It is important that every Arizonan does their part to prevent the spread of COVID-19, which includes wearing a cloth face mask whenever you are in public, washing your hands frequently, and maintaining physical distance from others.

We want to ensure every Arizonan has access to face masks and we have partnered with Hanes to provide free face masks to Arizona’s most vulnerable populations. We encourage anyone who meets this criteria or may not be able to purchase a mask to place an order below. Each order will provide 5 washable, reusable cloth face masks, one order per household. We intend to provide cloth face masks to individuals 65 years and older and other identified vulnerable populations. If you have questions about ordering or for information about how this program works, visit our FAQs page. For questions about your order or the product itself please contact Hanes at 1-800-503-6698.

Licensed facilities will receive a form to order masks for their residents.

*From the Arizona Department of Health Services website.


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medicare dot gov

Avoid COVID-19 scams

Have you gotten robocalls, text messages, or emails offering free face masks? Or maybe you've seen social media posts about free COVID-19 testing kits, "cures," or protective equipment?

Unfortunately scammers are using the COVID-19 pandemic to try to steal your Medicare Number and personal information. If anyone reaches out to get your Medicare Number or personal information in exchange for something, you can bet it's a scam.

Prevent Medicare Fraud

Stop scams before they happen. Watch this short video and visit for tips on preventing Medicare scams and fraud. If you suspect fraud, call 1-800-MEDICARE to report it.

Medicare fraud video, click to watch


The Medicare Team

This message is paid for by the U.S. Department of Health and Human Services. It was created and distributed by the Centers for Medicare & Medicaid Services.

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FDA advises consumers not to use hand sanitizer products manufactured by Eskbiochem

 [6/19/2020] FDA advises consumers not to use any hand sanitizer manufactured by Eskbiochem SA de CV in Mexico, due to the potential presence of methanol (wood alcohol), a substance that can be toxic when absorbed through the skin or ingested. FDA has identified the following products manufactured by Eskbiochem:

  • All-Clean Hand Sanitizer (NDC: 74589-002-01)
  • Esk Biochem Hand Sanitizer (NDC: 74589-007-01)
  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-008-04)
  • Lavar 70 Gel Hand Sanitizer (NDC: 74589-006-01)
  • The Good Gel Antibacterial Gel Hand Sanitizer (NDC: 74589-010-10)
  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-005-03)
  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-009-01)
  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-003-01)
  • Saniderm Advanced Hand Sanitizer (NDC: 74589-001-01)

FDA tested samples of Lavar Gel and CleanCare No Germ. Lavar Gel contains 81 percent (v/v) methanol and no ethyl alcohol, and CleanCare No Germ contains 28 percent (v/v) methanol. Methanol is not an acceptable ingredient for hand sanitizers and should not be used due to its toxic effects.

Consumers who have been exposed to hand sanitizer containing methanol should seek immediate treatment, which is critical for potential reversal of toxic effects of methanol poisoning. Substantial methanol exposure can result in nausea, vomiting, headache, blurred vision, permanent blindness, seizures, coma, permanent damage to the nervous system or death. Although all persons using these products on their hands are at risk, young children who accidently ingest these products and adolescents and adults who drink these products as an alcohol (ethanol) substitute, are most at risk for methanol poisoning.

On June 17, 2020, FDA contacted Eskbiochem to recommend the company remove its hand sanitizer products from the market due to the risks associated with methanol poisoning. To date, the company has not taken action to remove these potentially dangerous products from the market. Therefore, FDA recommends consumers stop using these hand sanitizers and dispose of them immediately in appropriate hazardous waste containers. Do not flush or pour these products down the drain.

FDA reminds consumers to wash their hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after coughing, sneezing, or blowing one’s nose. If soap and water are not readily available, the Centers for Disease Control and Prevention (CDC) recommend consumers use an alcohol-based hand sanitizer that contains at least 60 percent ethanol.

FDA remains vigilant and will continue to take action when quality issues arise with hand sanitizers. Additionally, the agency is concerned with false and misleading claims for hand sanitizers, for example that they can provide prolonged protection such as 24-hours against viruses including COVID-19, since there is no evidence to support these claims.

To date, FDA is not aware of any reports of adverse events associated with these hand sanitizer products. FDA encourages health care professionals, consumers and patients to report adverse events or quality problems experienced with the use of hand sanitizers to FDA’s MedWatch Adverse Event Reporting program:

  • Complete and submit the report online; or
  • Download and complete the form, then submit it via fax at 1-800-FDA-0178. 

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COVID 19 funds

Seniors’ need in Pinal and Gila counties continues to grow during the COVID pandemic.   It is a fact that the older adult population is one of the hardest hit by the virus, especially those who are socially isolated, have chronic health illnesses, are economically disadvantaged, or are ethnic minorities.  The State DES Aging & Adult Administration notified PGCSC that as an Area Agency on Aging in the Region, we are a focal point charged with meeting the needs of homebound and socially isolated seniors in the area to the best of our abilities.  

To date, Pinal-Gila Council for Senior Citizens staff, coordinating through their many community partners and volunteers, were able to get 5,600 meals, 2,000 bottles of bleach, and toilet tissue to 10 senior center communities in Pinal and Gila counties.  Most items were purchased by Pinal-Gila Council for Senior Citizens contributions, donations, and utilization of Federal COVID 19 funds.        

The shipment was so large and heavy that PGCSC called for help from our community brother and sister agencies.  Thanks to the Pinal County Health Department emergency staff unit, Jan Vidimos,   arrangements were made to bring in the National Guard to deliver to over 9 community senior centers within Pinal and Gila counties.  Once the products are delivered, the City staff or provider agencies will deliver to homebound and congregate meal seniors.  The Cities, Towns, and provider agencies participating are Eloy, Coolidge, Florence, Casa Grande, Superior, Globe, Miami, Apache Junction, Payson Multipurpose Senior Center, Catholic Social Services of Southern AZ, and the Army National Guard.

The State of AZ, DES Department of Aging & Adult leadership, made it a priority to provide technical assistance and remove policy obstacles that would hinder the way of getting food to our seniors. 

Fernando Cornejo from Eva’s Fine Mexican Food assisted in helping PGCSC obtain over 2,500 gallons of bleach and tissue when all grocery shelves were empty, and also prepared 30 emergency meals for delivery.  

Scott McEuen called to donate masks made by Volunteers from The Church of Jesus Christ of Latter-day Saints within 3 minutes of PGCSC making a request for Handmade Masks.  Dottie Sanchez from Globe and Shelly Hanley from Casa Grande also helped make masks for seniors.  Over 600 masks have been made to deliver to seniors. 

Volunteers Tito Medina, Jose Gonzales, and Mac Martinez helped package and deliver food and bleach to the Food Banks.  CAHRA’S staff and Santa Cruz Food Bank volunteers and Maricopa Food Bank volunteers helped distribute supplies to seniors.   

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March 20, 2020
Pinal-Gila Council for Senior Citizens Statement and COVID-19 Response Plan

Pinal-Gila Council for Senior Citizens (PGCSC), along with its President/CEO and Board are fully committed to protecting the health and safety of all agency clients, employees and the communities we serve. As a principal provider of aging services in Pinal & Gila Counties, the recent outbreak of the COVID-19 virus in our region is of great concern. The Centers for Disease Control and Prevention (CDC) along with the Arizona Department of Health Services warn that older adults, particularly those with serious underlying conditions may be at higher risk of becoming extremely ill from the virus. The CDC has recommended that during the COVID-19 outbreak, organizations and individuals take every precaution necessary, including limiting contact with others, to further reduce the risk of exposure. PGCSC takes this warning seriously and with support and direction from the Arizona Department of Economic Security (ADES), Department of Aging and Adult Services (DAAS) has implemented the following adjustments to our programs and services to slow the spread of the virus.

Nutrition Programs:
Effective Tuesday, March 17, 2020 all contracted nutrition sites in Pinal and Gila counties have suspended senior center programs. In an effort to continue to meet the nutritional needs of program participants, congregate meals will continue to be offered at the individual sites via a drive-up “to-go” method or delivered directly to the homes of those individuals who may not have access to transportation. Home delivered service will continue as planned, with nutrition sites working to increase the number of meals typically authorized per individual. Where feasible, sites will deliver additional frozen meals for the week or provide a box of shelf stable meals for individuals to use in the event they are short of food. PGCSC will continue to accept home delivered program referrals in an effort to serve the most frail and isolated individuals in our communities during this health emergency. And with the help of our contracted nutritional sites, we will continue to monitor the situation and make the necessary adjustments to reach as many elderly individuals as possible. For more information on these program changes, please contact your local senior center or PGCSC Information & Referral at 520-836-2758. 

Case Management, Family Care Support & Community Education Programs:
In PGCSC’s effort to minimize exposure and maintain social distancing during the COVID-19 outbreak, effective immediately all case managers will suspend home visits to clients' homes. All clients will be contacted via telephone, and the necessary reviews, assessments and reauthorizations will be completed telephonically. In addition, all scheduled in-person community outreach events, educational workshops and caregiver support group activities have been suspended. PGCSC will continue to assess the situation and make adjustments to the suspension as more information is received.  Please check our calendar of events for virtual opportunities as we continue to connect with those we serve.  We are currently holding virtual support groups by phone or computer.  Although we are maintaining our normal Support Group schedule, PGCSC takes this opportunity to invite all caregivers, regardless of their geographical location to join in our virtual meetings. These meetings are a great opportunity to break down physical location and offer information, resources, support and hope to our caregivers. Call 520-836-2758 or 1-800-293-9393 for more information on how to connect to our virtual support groups. Location is no longer a barrier to connecting with others on their care giving journey.

Long-Term Care Ombudsman Program:
As directed by the DAAS, the The Long-Term Care Ombudsman Program will cease to conduct visits to long term care facilities for a minimum of 30 days, effective March 13, 2020. Recent federal guidance has required long term care facilities to restrict all visitors, volunteers and non-essential health care personnel from entering their facilities. Residents still have the right to access the Ombudsman Program; however, facilities are being asked to facilitate residential communication with Ombudsman staff and volunteers via telephone or another format. For more information please contact PGCSC.

PGCSC offices remain open and continue to provide all other services, including Information and Referral, which is of dire need during this health emergency. PGCSC staff are also making every effort to minimize exposure to the public by asking individuals seeking services to not visit our office in person, but contact us via telephone (520-836-2758), e-mail or our website ( to connect to services. PGCSC is continuing to monitor information from the Federal, State and County government and health organizations, and will take every measure necessary to serve and ensure the safety of our clients, staff and community, including making additional adjustments in our services.